FAQs
Find answers to the most common questions about our steel structure products, design services, manufacturing process, and global delivery. If you don’t see your question below, feel free to contact us directly — our engineers will be happy to help.
The delivery time depends on project size and order complexity. Generally, it takes 30–45 days after drawing approval and deposit. Urgent orders can be prioritized upon request.
Yes. Our engineering team can provide complete structural design, detailing drawings, and load calculations. We design according to standards such as GB, ASTM, or Eurocode depending on your local requirements.
Simply send us your project drawings or basic parameters — building size, purpose, local wind/snow load, and materials preference. You’ll receive a detailed quotation within 24–48 hours.
We follow ISO 9001 and EN 1090 systems. Each beam and column goes through cutting, welding, shot blasting, and coating with full inspection records. Third-party testing is available upon request.
We commonly use Q235B/Q355B or ASTM A36/A572. Higher grades can be applied for heavy-load structures or special environments. Hot-dip galvanizing and primer + topcoat finishes are available.
Absolutely. We can fabricate exactly according to your design or provide design optimization based on our engineering experience to reduce cost while maintaining safety and performance.
All steel members are labeled and packed in bundles or containers. We use anti-rust wrapping, wooden supports, and shipping marks for easy unloading and assembly on site.
Yes. We can send professional supervisors or full erection teams overseas. Installation manuals, 3D drawings, and videos are provided for your local workers as well.
Yes, we ship worldwide from our factory near major ports. We work with reliable logistics partners to handle customs, container loading, and inland transportation if needed.
Usually T/T 30% deposit and 70% balance before shipment. For long-term clients or large projects, we can discuss flexible terms case by case.
Yes. We provide lifelong technical support, spare parts, and online guidance for any maintenance or future extension of your building.
We can issue material test reports, welding certifications, EN 1090/ISO 3834 certificates, and third-party inspection documents upon request.